Privacy Policy

1. Scope of This Policy

This policy applies to information collected when you visit the QIFLY website, request a quotation, submit an inquiry, contact us by email or WhatsApp, or otherwise communicate with us about freight forwarding and supply chain services.

Third-party websites and services linked from this website operate under their own privacy policies.

2. Information We Collect

We collect information that you choose to provide and limited technical information generated when the website is used.

• Contact details, such as your name, company name, email address and telephone or WhatsApp number.
• Shipment details, such as supplier location, destination, cargo description, quantity, weight, dimensions, value, ready date and requested service.
• Documents and messages that you send in connection with a quotation or shipment.
• Basic technical data, such as browser type, device information, IP address and page activity, when made available through website infrastructure or measurement tools.

3. How We Use Information

QIFLY may use information to:

• Respond to inquiries and prepare freight quotations.
• Review cargo, route, customs and delivery requirements.
• Coordinate requested services with carriers, warehouses, customs brokers and delivery providers.
• Maintain operational, accounting and customer-service records.
• Protect the website, prevent misuse and comply with applicable legal obligations.
• Improve website content, performance and inquiry processes.

4. How We Share Information

We may share relevant information with carriers, airlines, shipping lines, warehouses, customs brokers, delivery partners, insurers, technology providers and professional advisers when reasonably necessary to respond to your inquiry or perform an agreed service.

We do not sell personal information. We may disclose information if required by applicable law, a lawful authority or to protect legal rights and business operations.

5. International Service Coordination

International freight services may require shipment and contact information to be handled by service providers in countries connected with the origin, transit or destination of the shipment. We limit shared information to what is reasonably required for the relevant quotation or service.

6. Data Retention and Security

We retain information for as long as reasonably necessary to manage inquiries, quotations, shipments, accounting, compliance and disputes. Retention periods may vary according to the type of record and applicable requirements.

QIFLY uses reasonable administrative and technical measures to protect information. No online transmission or storage system can be guaranteed to be completely secure.

7. Your Choices and Requests

Subject to applicable law and legitimate recordkeeping requirements, you may ask us to provide information about our handling of your personal data or request correction or deletion of information you have submitted.

You may also choose not to provide optional information, although this may limit our ability to prepare an accurate quotation or coordinate a service.

8. Children’s Privacy

The QIFLY website and services are intended for business users and are not directed to children.

9. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or applicable requirements change. The current version and its Last Updated date will be posted on this page.